Over the many years, I’ve likely used thousands of bottles of assorted condiments, everything from various mustard’s, ketchup’s and salad dressing’s. In general the quality of these products has been pretty awesome. I’m talking about the contents here… not always the containers.
The problems I’ve encountered these products have been almost exclusively due to failures of the cap hinges. They work for a few times and then the thin plastic fails and the cap must be placed back on by hand from that point forward.
I wrote to Kraft before about this problem and they were kind enough to respond. Yet, the problems continue. I had better luck with a different mustard brand a year or so ago. They actually fixed the problem!
So, I’ll see if anything happens. I hate being a squeaky wheel, but if a corporation such as Kraft never hears from its public, problems like this can persist…